StrategyDriven Podcast Episode 29 – Retaining Your Best Employees

Given the current economic recession, it’s surprising that 87 percent of employees are considering leaving their organizations. Even more astounding is that recent surveys indicate 54 percent of the American workforce is actively planning to leave their organizations and that this number jumps to 71 percent among 30 year olds.

The dawn of a new year represents one of those few unique times that individuals tend to become more receptive to change. Subsequently, now is the perfect time for organization leaders to act to further enhance their workplace environments such that they become more engaging and more productive; helping to retain the best employees.

Episode 29 – Retaining Your Best Employees explores how to create a workplace environment that retains its best employees and simultaneously improves productivity. During our discussion, Roxanne Emmerich, President and CEO of the Emmerich Group and author of Thank God It’s Monday!: How to Create a Workplace You and Your Customers Love shares her insights regarding:

  • the drivers employees cite as their reason for considering employment elsewhere
  • adverse primary and secondary impacts this condition is having on businesses
  • steps leaders can take to:
    • motivate less productive employees to increase their work output and
    • better engage the 87 percent who are disenfranchised so that they remain within the organization as productive employees

Additional Information

In addition to the exceptional insights Roxanne shares in Thank God It’s Monday! and this edition of the StrategyDriven Podcast are the additional resources accessible from her Thank God It’s Monday website, (www.ThankGodItsMonday.com). Roxanne also offers a free 60-second audio message each Monday to help you and your teammates clean up the craziness in your workplace and focus on getting massive results. Sign up today by clicking here.

Roxanne discussed her insights on creating an engaging and motivating workplace environment with us during our StrategyDriven Podcast Special Edition 18 – An Interview with Roxanne Emmerich, author of Thank God Its Monday!. Her book, Thank God It’s Monday!, published by FT Press can be purchased by clicking here.

Final Request…

The strength of our community grows with the additional insights brought by our expanding member base. Please consider rating us on iTunes by clicking here. Rating the StrategyDriven Podcast and providing your comments online improves our ranking and helps us attract new listeners which, in turn, helps us grow our community.

Thank you again for listening to the StrategyDriven Podcast!


About the Author

Roxanne Emmerich, author of Thank God It’s Monday!, is President and CEO of the Emmerich Group. A member of the National Speakers Hall of Fame, she is listed by Sales and Marketing Management magazine as one of the 12 most requested speakers in the country for her ability to transform negative workplace performance and environments into “bring it on” results-oriented cultures. Roxanne has been featured hundreds of times in leading publications on topics such as leadership for results, employee engagement for bottom AND top-line improvement, profit-rich growth strategies, and a multitude of other workplace breakthrough issues. To read Roxanne’s full biography, click here.
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StrategyDriven Podcasts Close the Year with Top Honors in December

The StrategyDriven Team would like to thank you, our listeners, for helping us achieve the second place ranking for the StrategyDriven Podcast and the fourth place ranking for the StrategyDriven Leadership Conversation podcast from among the over 2700 business podcasts listed on Podcast Alley in December!

In each episode, our co-hosts present a richer and deeper exploration of the principle, best practice, and warning flag articles found on the StrategyDriven website. Their discussions identify benefits, define implementation methods, and provide examples to help leaders increase alignment and heighten accountability within their organizations.

The strength of our community grows with the additional insights brought by our expanding member base. With your support, our community of listeners and readers has grown tremendously in the past several months. Please help us continue to grow by recommending the StrategyDriven Podcast to family, friends, and colleagues who you believe will benefit from listening.

Additionally, please consider voting for us monthly on Podcast Alley by clicking here. Casting your vote for the StrategyDriven Podcast improves our monthly ranking and helps us attract new listeners which, in turn, grows our community.

Thank you again for listening to and voting for the StrategyDriven Podcasts!

New Whitepaper Release – Project Size Determination

StrategyDriven contributors are pleased to announce the release of our seventh whitepaper: Project Management – Project Size Determination.

Project Governance and Management – Too Much, Too Little, or Just Right…

A project’s size often dictates the necessary level of governance and management applied to the initiative. This governance and management typically includes items such as:

  • required authorizations
  • level of planning detail
  • frequency and breadth of communications

Subsequently, accurate estimation of a project’s size during project initiation is essential. But what characteristics should be considered in the project’s size determination and how should the project size criteria for each of these characteristics be identified?

The StrategyDriven Project Size Determination whitepaper provides business leaders with a five step process for establishing project size determination criteria used to establish the amount of project governance and management to apply; ensuring initiatives are well, not over or under managed. These steps are detailed with supporting principles and philosophies; helping users understand the reasoning behind each action.

StrategyDriven Premium Members can access Project Size Determination whitepaper by clicking here.

Not a StrategyDriven Premium Member? Click here to sign-up for your Premium Membership and receive instant access to this and all other StrategyDriven whitepapers and models.

Want just the Project Size Determination whitepaper? Click here to purchase it from the StrategyDriven store, hosted by Lulu.com.

Seven Secrets of a “Thank God It’s Monday” Workplace

What accounts for the difference between “Oh Crap It’s Monday” and “Thank God It’s Monday”? It all boils down to seven habits that can change everything about the culture of your workplace:

1. Go beyond the job description
People aren’t hired because they can do the job. Most of those who DIDN’T get the job could have fulfilled the job description. People are hired because they demonstrate the ability to see what isn’t there but should be, and to make it happen. THAT’S job security. Saying “Nobody told me” or “It’s not in my job description” is a first class ticket to harmonize with the rest of the choir singing the same sad song in the unemployment line. Instead, if you see something that needs to get done, step up and make it happen! Think like a leader. Leadership is not a position – it’s a way of being.

[wcm_restrict]2. Don’t pad the walls – cure the crazies
Excuses, gossip, or whining – all that toxic nonsense has to be stopped head on. Ask for what you want from people, and don’t allow dysfunctional behaviors to go unchallenged.

3. Live a life of profound service
Customer satisfaction is a pathetic goal. You can do better. Focus on customer success. Nothing will warm your cockles more than watching customers become successful because you went beyond your job and took a stand for them.

4. Show up fully and commit with all your heart
Some people say they HAVE to go to work. Others say they GET to go to work. That’s the whole difference between a Thank God It’s Monday workplace and Dunder Mifflin. If you decide that you’re going to be there and create massive results, you WILL do it. On the other hand, if you choose to see yourself as a victim of your circumstances – you will be.

5. Make your word as good as gold
If you say you’re going to do something, do it. ALWAYS. No excuses, no stories, just do it. If you make a mistake, apologize up front or your stock will drop like a barometer in a hurricane. Trust takes years to build and a moment to lose. If you see someone else failing to keep their word, be direct. Tell them what you expect and ask for a commitment to change that behavior.

6. Clean up your messes
Humans make mistakes. If you are reading this, you are human, so you will too. But if you make a mistake or you’re about to miss a deadline, clean up your mess immediately. Let people know what an outrageous mistake you’ve made. It’s the best way to let them know that you CARE that you screwed up and care about results. When you don’t clean up your messes or admit your mistakes, people will not trust you with bigger projects and increased responsibility. Your responsibilities will dwindle and dwindle until you no longer have a job.

7. Celebrate
The rewiring of the neural pathways in our brains allows us to experience a lot more joy when we constantly celebrate the little successes along the way. Whether it’s ringing the bell when you have a sale or good customer service experience or it’s your daily huddle or your quarterly celebration – create rituals of celebrations. There’s always bad news in business – that’s part of the deal. But you’ve got to build in the fun and the celebration of the good things that are also a guaranteed part of it. Find them and celebrate them.

Acquire these seven habits and spread them through your workplace, then be sure to notice the first Monday your hand reaches for the alarm – and you smile.[/wcm_restrict][wcm_nonmember]


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About the Author

Roxanne Emmerich’s Thank God It’s Monday!: How to Create a Workplace You and Your Customers Love is a New York Times, Wall Street Journal and #1 Amazon bestseller. Roxanne is renowned for her ability to transform “ho-hum” workplaces into dynamic, results-oriented, “bring-it-on” cultures in a day. Listen to the free 60-second audio with teammates each Monday to clean up the craziness in your workplace and focus on getting massive results. Sign up today at www.ThankGoditsMonday.com.

Management vs. Leadership Mindset: What Millennial Employees Need to Know As They Enter Leadership Roles

The confusion between the role of a manager and a leader has tripped up more than one business professional and cost many companies their very existence. Is ‘the person in charge’ automatically a leader? If you’re managing other people, are you also leading them, by default? Just what is the difference between the two?

According to the current wisdom, managers are principally administrators; they write business plans, set budgets, monitor progress, and, yes, they manage people (but sometimes without the concept of an effective leadership mindset).

Leaders, on the other hand, get organizations and people to change. Most business executives and owners have a mix of management and leadership skills. And, quite often, both skill sets are necessary to run a successful business and team.

[wcm_restrict]But typically, only the top executives can set direction in a company. Setting direction is different from setting goals. A goal is concrete and measurable: “We must sell 10 widgets by next Tuesday.” Direction is broader. Leaders set direction with a vision, a mission and operating principles that embody the company’s direction and values.

Here is a key point that can settle confusion for you: Even if you just manage one person, regardless of what your role/title is, you are also a leader. Yes, you may be considered a “manager or supervisor” on paper, but you are leading, too. And even though your current position may not be one that “sets direction for the entire company”, you are still a leader. And even if you currently don’t manage even one person, you can take on leadership roles (heading up a project, like volunteering to plan the company’s annual picnic). So whether you are actually in a true management role with employees, or assuming a short-term leadership role for the annual picnic coordination, cultivating a leadership mindset is critical.

Whether someone is a Senior Vice President or an entry-level Sales Manager, they are both in management roles (managing other people). But successful managers are also successful leaders, and successful leaders stand out and move up!

So don’t think “leadership” is something that only occurs once you’re in an executive role. Your leadership mindset needs to start on Day One of your very first job.

I realize not every person in a company wants to be a senior executive or “lead” the whole business. But to not embrace some fundamental, effective leadership qualities within your management style, that will make your team happier and more productive, is BEING LAZY in my opinion.

Have you ever heard this saying: “People don’t leave companies; they leave managers”? I don’t want you to be the young leader people choose to leave.

10 Key Differences Between a Manager Mindset & Leadership Mindset:

The following list provides 10 Core Competencies that define key differences between leaders and managers. And, as you’ll see, leadership skills tend to be flexible, responsive to change, and future-oriented.

  1. Leaders set a standard of excellence – Managers set a standard for performance
  2. Leaders seek employee commitment – Managers seek employee compliance
  3. Leaders are proactive – Managers are reactive
  4. Leaders create change – Managers maintain the status quo
  5. Leaders take risk – Managers are risk-averse
  6. Leaders are passionate – Managers are controlling
  7. Leaders can create followers – Managers have subordinates
  8. Leaders use personal charisma – Managers rely on bestowed authority
  9. Leaders give credit – Managers assign blame
  10. Leaders care about what’s right – Managers care about being right

In closing, I’d like to wrap up this article with the following: Managers that don’t choose to embody important leadership qualities suffer. And their employees suffer. And their companies suffer. Shortsighted managers tend to focus on process and procedures, not people and vision. Leaders focus on the latter, first. Be a young manager who blends management skills with a leadership mindset, and you will succeed in any role, at any level, your career path takes you.[/wcm_restrict][wcm_nonmember]


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About the Author

Lisa Orrell, The Generation Relations Expert, is an in-demand corporate speaker, consultant, and professional Leadership & Career Coach for Millennials. She is the author of the award-winning book Millennials Incorporated, and her new book, Millennials into Leadership, was just released on Amazon and praised with 5 star reviews. This new book is the ultimate handbook for Millennials aspiring to be respected, effective young leaders at work. And based on her workforce dynamics expertise, she has also been featured by countless media, such as: MSNBC, ABC, NPR, The NY Times, Wall Street Journal, BNET.com, FoxBusiness.com and Human Resource Executive. For more info about Lisa’s seminars, keynotes, workshops, coaching, and books, visit: www.TheOrrellGroup.com. People also follow Lisa’s insights on Twitter @GenerationsGuru.