Resource Projection Best Practice 5 – The 40 Hour Work Week

For the purposes of personnel resource estimation, what is an individual worth? The answer may seem obvious. A full-time equivalent (FTE) or full-time employee is typically considered to be ‘worth’ 2000 hours of labor per year; calculated as the product of fifty, 40 hour work weeks.[wcm_restrict plans=”40910, 25542, 25653″]

But does any full-time employee really work just 40 hours per week? According to the Bureau of Labor Statistics report, American Time Use Survey, published June 28, 2007, persons employed full-time work an average of 9.3 hours per day or 46.5 hours per week. Should 46.5 hours per week be used as the standard assumption for making personnel resource projections?

While receiving 2325 hours of labor per year per employee instead of 2000 would be nice, a 16.25 percent increase in labor received at no additional cost, it is perilous to base any plan, be it the organization’s strategic plan or an initiative’s project plan, on such a labor rate. First, unless explicitly included in the terms of their employment agreement, professionals generally feel they are paid to work 40 hours a week; making demands by employers for long-term working hours in excess of 40 hours per week appear to be uncompensated and therefore unreasonable. Continued without adequate employee valued compensation, long working hours often result in rising attrition and lower work efficiency. Second, employees working over 40 hours per week do so because they harbor goodwill for the organization, feel a sense of commitment to the team, take exceptional pride in their work, and/or desire above normal recognition. Goodwill, commitment, and pride develop over time; being earned by the organization. Since at any given moment a sizable portion of an organization will have less than a year of service and not all employees will ever harbor these feelings, extended hours based on employee goodwill, commitment, and pride are undependable. Lastly, workers are increasingly seeking to balance their work and personal lives. Thus, employees are becoming less likely to voluntarily work extended hours.

Adverse employee reaction to extended working hours is not the only reason for avoiding excessive work hour estimates during planning. An individual’s efficiency tends to decline as the number of hours worked increases. Subsequently, the extended working hours associated with long work weeks result in less and less output; invalidating the value assumptions associated with an hour of labor.

So what is the labor worth of an individual? All things considered, a person should typically be considered to produce 40 hours of work per week.

Final Thoughts…

There are exceptions to every rule, including the use of 40 hours per week to estimate the labor productivity of individual employees. Exceptions to the 40 hour work week include:

  • professionals, such as doctors, who are on-call beyond their normal working hours
  • professional services employees with a defined number of billable hours per week over 40
  • represented employees who, by contract, are required to work over 40 hours per week as demanded by their employer (usually with an upper limit)

Common to these exceptions is the upfront communication to workers that they will be expected to work beyond what is considered the 40 hours per week norm. For all employees, this communication should take place as a part of the hiring process and on a case-by-case basis for special events and business needs. Additionally, employees must feel their added effort is recognized and valued by the organization. This may take the form of increased compensation, public and private praise, and/or expanded responsibility; consistent with that which the employee values.

The thumb rule of the 40 hour work week is based on the socially accepted full-time work hours for Americans. The same rule is applicable in other countries adjusted to that region’s socially or legally acceptably work week hours.[/wcm_restrict][wcm_nonmember plans=”40910, 25542, 25653″]


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StrategyDriven Podcast Special Edition 1 – An Interview with Robert Thompson, author of The Offsite: A Leadership Challenge Fable

StrategyDriven Podcasts focus on the tools and techniques executives and managers can use to improve their organization’s alignment and accountability to ultimately achieve superior results. These podcasts elaborate on the best practice and warning flag articles on the StrategyDriven website.

Special Edition 1 – An Interview with Robert Thompson, author of The Offsite: A Leadership Challenge Fable explores some of the unique leadership challenges associated with today’s business environment. During our discussion, Robert Thompson, author of The Offsite and founder of Applied Performance, a leadership and personal communications services company, shares with us his insights regarding:

  • the five principles of the Leadership Challenge
  • the differences between management and leadership
  • whether leaders are born or developed
  • the four questions executives and managers should ask of themselves to further develop their leadership abilities

Additional Information

Complimenting the tremendous insights Robert shares in The Offsite and this special edition podcast, are the additional Leadership Challenge materials and resources found on his website, Leader Inside Out (www.LeaderInsideOut.com).


About the Author

Robert Thompson, author of The Offsite: A Leadership Challenge Fable, is the founder of Applied Performance, a leadership and personal communications services company for entry-level through chief executive officers. For the past 25 years, he has worked with a distinguished group of clients that include AT&T, Hewlett-Packard, Johnson & Johnson, Lockheed Martin, Sony, and Sun Microsystems. To read Robert’s full biography, click here.
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Celebrating Our First Year… Looking Toward a Bright Future

Today marks the first anniversary of the StrategyDriven website and what a year we have enjoyed! From a modest beginning on July 1, 2007, we have been joined by 344 registered members and have grown to:

  • 3362 unique monthly visitors – from 54 different countries
  • 10,434 monthly site visits – over 3 visits per visitor
  • 74,993 monthly page views – over 7 pages viewed per site visit

Our website has grown too, now offering insights on strategic business planning and tactical execution through:

  • 147 principle, best practice, and warning flag postings – covering 24 management and leadership categories
  • 19 episodes of the StrategyDriven Podcast
  • 5 whitepapers and
  • 7 models

As a community, we are fortunate to have had several of our members share their insights with us through posted comments including:

Finally, we have been complimented by many reviewers and websites linking to us including:

  • Small Business Trends Radio (www.SmBTrendWire.com)
  • EatonWeb (portal.eatonweb.com)
  • Cision (baconsblog.typepad.com)
  • Podcast Alley (www.PodcastAlley.com) – ranked number 2 or 3 of over 2000 business podcasts in four of the first six months of 2008
  • and over 100 other websites linking to StrategyDriven

Goals for Our Second Year

Seeking to be strategy driven, we have established the following series of goals for our second year. In addition to maintaining the high level of quality you, our readers and listeners, have come to expect, we are committed to providing:

  • 2 new members’ only categories
  • 4 new whitepapers
  • 4 new models
  • a templates area with 4 new templates

Additionally, we will heighten our focus on tactical execution, namely, the management and leadership practices needed to effectively execute the organization’s strategy on a day-to-day basis; creating a more aligned and accountable organization. Management and leadership focus categories will include:

with at least 5 new postings or podcasts in each category

To expand the depth of experience and breadth of perspective offered, we’ll incorporate the insights of additional business leaders through:

  • periodic podcast interviews with management and leadership experts – at least 10
  • 3 articles written by each of at least 2 new contributors

Finally, we’ll seek to grow our community; helping an increasing number of executives and managers create aligned, accountable, and successful organizations. This growth will be reflective of:

  • 1000+ registered members
  • 7500+ unique monthly visitors
  • 25,000+ monthly site visits
  • 200,000+ monthly page views
  • Podcast Alley ranking of 1, 2, or 3 from among all business podcasts for at least 8 of the next 12 months

Thank You!

The StrategyDriven family would like to thank you, our readers and listeners, for helping to make our first year a successful one! We truly value the time you spend with and the insights you offer to us and look forward to the continuing journey ahead.

All the Best,

Karen Juliano
Editor-in-Chief and
Director, Communications and Marketing

Tactical Execution – Some Things Get Better with Time, at least for a while

StrategyDriven Tactical Execution ArticleExperience is almost universally valued. Those possessing it are viewed as being superior; able to perform tasks with more practiced efficiency and more easily recognizing and responding to challenges that would otherwise inhibit forward progress. The question, therefore, is this: “For a given position, will one’s experience-based effectiveness grow without limit?”[wcm_restrict plans=”41005, 25542, 25653″]

Personal experience, workforce observations, managerial interviews, and academic research suggest that experience-based performance improvement is not unlimited. Changing business environments and workforce demographics will always converge to create new, unique challenges. Yet, for most, the peak proficiency gained while doing one’s core work is not likely to radically change because, at the micro-level, experience creating changes tend to occur more incrementally. Without significant changes and challenges at the manager or contributor levels, learning stops once peak proficiency is attained through repetitive practice.

Through an informal combination of experience, observation, and research, and assuming an individual ascending to a position possesses a knowledge, skill, and experience basis that makes him or her equal to the task, I have found that a three year period often represents the time-based experience needed to reach peak experiential performance. (See Figure 1) In the first year of assuming a new position, an individual embarks on a rapid learning curve; routinely facing unexpected challenges and simply learning and becoming qualified to perform routine day-to-day tasks. Having established this baseline knowledge in the first year, the individual begins to experience a recurrence of similar challenges leading to proficiency in the performance of routine tasks in the second year; enabling him or her to more efficiently navigate these obstacles and to become more proactive. In the third year, leveraging the practiced knowledge, skill, and experience acquired, the individual attains peak performance proficiency, becomes recognized as a high performer, and is considered for career broadening assignments. At this point, the individual must stave off the overconfidence that can lead to complacency and diminished performance. It is also at this time that the individual, if not reassigned or presented with other challenging growth opportunities, will stop developing; resulting in plateaued performance and subsequently yielding no additional benefit growth to the organization or the person.

StrategyDriven Tactical Execution Drawing

Final Thoughts…

The time to reach ones peak performance potential varies based on individual ability and assignment characteristics. Three years to peak proficiency assumes an executive, managerial, professional, or knowledge-based position. These offer the individual with an evolving task and problem set that, while possessing similar characteristics, does differ from day-to-day and assignment-to-assignment. Other positions can be so highly repetitive and/or require a low enough skill level that they can be mastered in a much shorter period of time. While individuals in these positions will experience a similar learning curve, they progress through each phase at a much faster rate and achieve peak proficiency in a much shorter time frame.

An organization realizes an ever increasing risk of loss once an individual reaches peak performance. While executives and managers often want to ensure a subordinate can sustain peak performance for some period before offering broadening activities or promotion, individuals, particularly top performers, will desire new and interesting challenges more immediately. Increased communication and a balanced approach to professional development is required to retain the employee; lest they be lost to other organizations willing to provide such personal and professional gratification.[/wcm_restrict][wcm_nonmember plans=”41005, 25542, 25653″]


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