Delegation: The Key to Self-Management
Who manages you? You may have a boss, who manages some percentage of your tasks at work. But who manages the entirety of your life? No one, if you don’t. Are you willing to supervise yourself, to manage yourself? Are you willing to allow yourself to be so managed?
Your life can be considered one never-completed to-do list, such that tasks are added as fast as they are completed. Did you shop for groceries yesterday? Great. But you’ll need to shop for groceries again! Did you prepare dinner and/or clean up afterwards? You certainly can expect that task to come around again soon. It can be very burdensome to have a never-ending to-do list. In the face of overwhelming lists of tasks we can experience stress and even depression.
[wcm_restrict]One way to de-stress is to perceive that you, today, are the manager of a vast team of subordinates: the you of tomorrow, the you of the next day, and the yous of all the days after that. Even if you don’t have a cook, a housekeeper, or a personal secretary, you can delegate the tasks in your life to your future selves in a way that will lower the amount of uncompleted tasks you carry around, like emptying that invisible but weighty backpack you carry on your back.
Bills and Mail
Do you sometimes get overwhelmed with the amount of bills and mail that piles up? Delegate to your Thursday evening self, twice a month, to put aside time to do bills. Now you don’t have to think about it – it will be done, by your very efficient and reliable subordinate (you, every other Thursday evening). When Thursday evening comes around, ‘Do bills’ will show up in your schedule, 7-8PM. You know what you’ll be doing at 7PM, and you know that by 8PM you’ll likely be done. No worries about forgotten bills.
Infrequent Tasks
If you like to get things done early, set aside ‘February 15’ as ‘Tax Prep Day’ and assign to your ‘Feb 15th self’ the task of doing your taxes. If you need the pressure of deadlines, make ‘Tax Prep Day’ April 12th, and you’ll be fine.
‘Tomorrow’ Tasks
Don’t delegate all your to-do-list items to ‘tomorrow’- ‘tomorrow’ likely will never come and the to-do list may remain uncompleted. Rather, delegate the high priority items to the prime time in your day, today or tomorrow, and be disciplined about performing the tasks that will allow you to have confidence that, over the next few days, tasks that need to be completed will be. Space out your to-do-list, ranked by time urgency or task priority, so that you will complete tasks in advance of their drop-dead due dates.
Delegating to Others
This process works whether the work we are talking about is your work or study, family or other life tasks. At work, you may have other people to whom you also may delegate portions of your tasks or projects, for whom it would be developmental or interesting to join you in your projects. This may also be true in your family – delegate to other members of the family tasks that will help them contribute to the family’s overall functioning. But remember, whether you are delegating to yourself (in the future) or to others, delegation only works if you are willing to hold those to whom you delegate responsible for the completion of their work. Even, especially, including accountability to yourself.
Your Delegation Toolbox
Here are a few resources to help you take these ideas and turn them into habits that remain part of your daily life:
- Getting Things Done (GTD) – self described as the art of stress free productivity, David Allen’s GTD methodology has become a hit among those seeking enhanced productivity. At the least, take a look at this summary.
- Calendar Manager Strengths and Weaknesses – a central calendar is essential for any type of delegation. This blog post discusses your best options, paid or free. For simple self-management you may want to consider Google Calendar, but if you want to share your Calendar with others or need to manage multiple categories of calendars, check out ClearSync.
- Task or Project Management Tools – this is a list of 50 project management power productivity tools that are both useful for self and remote delegation. After all, once you delegate, you need to be able to track progress and in the case of remote delegation, communicate effectively.
In Conclusion
The point is not to schedule out one’s entire life, but to clear the decks, so that when time comes around that is not claimed by the manager of your life (YOU!), you are free to be spontaneous, to enjoy life, to relax, to bask in the sun or to curl up with a book warmed by a fire, or to enjoy your family and friends. You can do this guilt-free, knowing that your responsibilities are being handled by your staff (YOU – past and future!), and so you (in the present) can enjoy life unencumbered by the to-do list of responsibilities you carry.
How do you handle self-delegation? Do you find that you are as hard on yourself as your boss? Do you use any tools to manage your self-delegation? We would love to hear from you. Please post your comments, questions and ideas below.[/wcm_restrict][wcm_nonmember]
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Elmer Thomas blogs primarily at Thinking Serious which focuses on programming, design, business and productivity content for tech entrepreneurs living in a 2.0 world. That is, when he is not tickling his entrepreneur itch or consulting. To read Elmer’s complete biography, click here.
StrategyDriven Podcast Begins the Year with Top Honors
The StrategyDriven Team would like to thank you, our listeners, for helping us achieve the third place ranking for the StrategyDriven Podcast from among the over 2700 business podcasts listed on Podcast Alley in January!
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Decision-Making Best Practice 5 – Ongoing Decision Evaluation
Decision-making involves a degree of risk that increases with the complexity of the decision to be made. Good decisions not only yield desired results but also minimize the risk exposure of the individual or organization making and executing the decision. While there are many ways to minimize decision risk, one that is often overlooked is the ongoing evaluation of the execution of the decision-making process itself.[wcm_restrict plans=”49245, 25542, 25653″]
As with all human activity, errors can be made while making decisions. Human errors such as calculational mistakes, faulted logic, and misperceived communications can all lead to erroneous conclusions; introducing flaws in option selection and resulting in less than desirable outcomes. While use of tools such as The Devil’s Advocate (see StrategyDriven article, Strategic Analysis Best Practice 2 – advocatus diaboli, The Devil’s Advocate) are helpful in challenging the preconceived notions and group think of those participating in the decision-making process, other checks should be made on the mechanical execution of the process itself. Such checks may include:
Quantitative Checks
- decision-making procedural compliance
- decision logic evaluation, particularly for the presence of logic errors and fallacies
- calculation verifications
Qualitative Checks
- responsible stakeholder participation in the decision-making process (quality and quantity)
- involvement of the designated Devil’s Advocate in the decision-making process
- participant understanding of desired outcomes
- participant confidence that all significant risks have been considered
- participant confidence that all realistic decision options have been considered
In addition to these more specific questions, participants should be asked to document their unresolved concerns regarding the decision and decision-making process.
Evaluation Timing
Decision-making process evaluation should occur at logical points throughout the process. It is reasonable to conduct the evaluation at the conclusion of each phase in the process or following a major activity.[/wcm_restrict][wcm_nonmember plans=”49245, 25542, 25653″]
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Additional Resources
StrategyDriven offers many additional resources that can be used during decision-making process evaluations including:
- Decision-Making Best Practice 2 – Multidiscipline Teams
- Decision-Making Best Practice 4 – Identify the Target
- Decision-Making Warning Flag 1 – Logic Fallacies Introduction
- Decision-Making Warning Flag 1a – The Gambler’s Fallacy
- Decision-Making Warning Flag 1b – Weak Analogies
- Decision-Making – Opportunity & Problem Statement Development Model
- Strategic Analysis Best Practice 2 – advocatus diaboli, The Devil’s Advocate
- StrategyDriven Podcast Episode 14 – The Devil’s Advocate
Leadership Inspirations – Foolish Questions
“There are no foolish questions and no one becomes a fool until he has stopped asking questions.”
Charles Proteus Steinmetz (1865 – 1923)
German-American mathematician and electrical engineer fostered development of alternating current; enabling the expansion of the U.S. electric power industry
Thriving in the New Economy
Have you ever wanted to get into the minds of some of the most inspirational dealmakers in the business world? After working at CNBC for almost a decade, I have been lucky enough to talk to some of them on a regular basis. Realizing not everyone has that kind of access, I decided to open up my “trillion dollar” rolodex (it’s called that in my industry since I have a trillion dollar money manager, a dozen billionaires and countless millionaires in it) and ask them to open up and reveal some of their winning strategies on how they view a crisis (particularly the fire sale of Bear Stearns, the bankruptcy of Lehman Brothers and the credit crisis) but more importantly *how* and *why* they executed certain strategies. It’s those two elements that make successful leaders.
[wcm_restrict]Gerald Greenwald, Founder of Greenbriar Equity Group, former CEO of UAL Corp, parent of United Airlines and former Chairman of Chrysler Motors, has followed a mantra he learned from Lee Iacocca back when the two were leading Chrysler out of the first government bailout. He told me, “If you are a leader, it is so much easier to slow down 10 stallions you have, than it is to get 10 mules to keep going.” How true! It’s advice like that anyone can use, whether you are running a multi-billion dollar corporation or a small business.
Leaders in the new economy also have to realize growth will be more modest. Gone are the go-go days of credit. We are experiencing what Goldman Sach’s Abby Joseph Cohen and Pimco’s Paul McCulley call “the new normal”. McCulley says, “The economy is weighing the invisible hand of the markets and the invisible fist of the government.” Ramius’ Peter Cohen said in this new economy, ” There will be a reshaping of the financial industry…. and people will work for less; they will work harder, and they will think out of the box and be creative.” Cohen, saw the changes in the financial sector ahead of time and took action. In a reverse merger, his company acquired Cowen Group. The $195 million dollar deal opened new doors for Ramius by providing access to the public markets, and the ability to forge a path in the beaten-down investment banking sector. This is just one kind of example in the book that shows leaders are more than rhetoric. They take action.
Home Depot Co-Founder and Chairman and CEO of Invemed Associates Ken Langone said, “I am always looking for opportunities. One person’s pain is another person’s pleasure.” Looking at a crisis from a glass half-full perspective is not only how these leaders operate, but how they seize on finding the right opportunity. BB&T’s Kelly King says, “When your competitors are weak, you certainly try to take business away from them if you can.” BB&T did just that. On August 14, 2009, BB&T purchased Colonial Bank’s (one of their rivals) loans, deposits, and most of its assets from the government.
All too often CEOs are painted as “cheerleaders”. Rhetoric is just a waste of air and can also be detrimental to a company, costing a hit in shareholder value. Larry Lindsey, CEO of the economic advisory firm The Lindsey Group, stresses objectivity is just one of several qualities leaders must have in order to stay ahead of a crisis. Lindsey says, “Objectivity requires perspective…. By far, the most useful tool in acquiring a perspective is a knowledge and sense of history.”
We all know leadership is vital. A good leader provides stability for a company. As both Jim Lentz, CEO of Toyota U.S.A and Gerry Greenwald both stress, you can’t save your way to profitability. Action is needed.[/wcm_restrict][wcm_nonmember]
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About the Author
Lori Ann LaRocco is the author of, Thriving in the New Economy: Lessons from Today’s Top Business Minds
and is the Senior Talent Producer at CNBC and one of the producers of the CNBC show Squawk Box.