StrategyDriven Podcast Special Edition 6b – An Interview with Gregory Berns, author of Iconoclast: A Neuroscientist Reveals How to Think Differently, part 2 of 2

StrategyDriven Podcasts focus on the tools and techniques executives and managers can use to improve their organization’s alignment and accountability to ultimately achieve superior results. These podcasts elaborate on the best practice and warning flag posts on the StrategyDriven website.

Special Edition 6b – An Interview with Gregory Berns, author of Iconoclast: A Neuroscientist Reveals How to Think Differently, part 2 of 2 examines what makes iconoclasts so astoundingly creative and successful. During the second part of our discussion, Gregory Berns, author of Iconoclast: A Neuroscientist Reveals How to Think Differently and Distinguished Chair of Neuroeconomics at Emory University, shares with us his insights regarding:

  • encouraging employee creativity with a culture of openness
  • combating group think in decision-making
  • fostering iconoclastic behavior within an organization

Additional Information

Complimenting the tremendous insights Greg shares in Iconoclast and this special edition podcast are the additional publications accessible from his website (www.ccnl.emory.edu/greg/). Greg’s book, Iconoclast, can be purchased by clicking here.

Contribute to the Study of Iconoclasm

Want to be a participant in Emory University’s Computation and Cognitive Neuroscience Lab research? Click here to learn more about the study, find out if you qualify, and apply to become a participant.

(Eligibility criteria apply and participant consent required.)


About the Author

StrategyDriven Expert Contributor | Gregory BernsGregory Berns, author of Iconoclast, is Distinguished Chair of Neuroeconomics at Emory University where he is a professor in the department of Psychiatry and Economics at the Goizueta Business School. A pioneer in the field of neuroeconomics, his research has been featured in the New York Times, Forbes, the Wall Street Journal, and Money. To read Greg’s full biography, click here.
[powerpress]

StrategyDriven Podcast Special Edition 6a – An Interview with Gregory Berns, author of Iconoclast: A Neuroscientist Reveals How to Think Differently, part 1 of 2

StrategyDriven Podcasts focus on the tools and techniques executives and managers can use to improve their organization’s alignment and accountability to ultimately achieve superior results. These podcasts elaborate on the best practice and warning flag posts on the StrategyDriven website.

Special Edition 6a – An Interview with Gregory Berns, author of Iconoclast: A Neuroscientist Reveals How to Think Differently, part 1 of 2 examines what makes iconoclasts so astoundingly creative and successful. During our discussion, Gregory Berns, author of Iconoclast: A Neuroscientist Reveals How to Think Differently and Distinguished Chair of Neuroeconomics at Emory University, shares with us his insights regarding:

  • who are iconoclasts
  • the three characteristic traits of an iconoclast
  • how perception influences creativity and actions individuals can take to expand their perception
  • the impact of courage on iconoclasm

Additional Information

Complimenting the tremendous insights Greg shares in Iconoclast and this special edition podcast are the additional publications accessible from his website (www.ccnl.emory.edu/greg/). Greg’s book, Iconoclast, can be purchased by clicking here.


About the Author

StrategyDriven Expert Contributor | Gregory BernsGregory Berns, author of Iconoclast, is Distinguished Chair of Neuroeconomics at Emory University where he is a professor in the department of Psychiatry and Economics at the Goizueta Business School. A pioneer in the field of neuroeconomics, his research has been featured in the New York Times, Forbes, the Wall Street Journal, and Money. To read Greg’s full biography, click here.
[powerpress]

Leadership Inspirations – Listening

“Think of all the times in your life when you learned something, when you discovered something new. When this happened, were you speaking or listening?”

Lucas Ives
Consultant

Verizon Wireless

When speaking, you are providing information and when listening, you are receiving information. It may be nothing new, but then again, it may be new, important or even life changing. Take the time to listen and maybe, the next time you really do need to speak, the information you provide will be new to the listener. It may actually be important to them, or even life changing.

Learn How to Achieve Enterprise Excellence at an Executive One-Day Seminar with Forrest Breyfogle

Competitive pressures are forcing executives to react faster to changing business conditions and customer requirements. Line managers and decision-makers need to have an efficient and effective system for day-to-day business operation with access to performance metrics that lead to the most appropriate activities.

In July, we were privileged to host Forrest Breyfogle, Founder and CEO of Smarter Solutions and author of The Integrated Enterprise Excellence System series on the StrategyDriven Podcast. During our interview, Forrest shared his insights on using the Integrated Enterprise Excellence System (IEE) to improve business performance beyond that achievable through use of Lean Six Sigma or The Balanced Scorecard alone. IEE combines the best practices of earlier tools and methods, like Lean Six Sigma, with innovative analytical techniques to drive financial and operational success at the enterprise level and achieve the three Rs of business, everyone doing the Right things the Right way at the Right time.

And now Forrest is offering a one-day executive seminar where participants will learn how to implement The Integrated Enterprise Excellence System to:

  • increase productivity and eliminate daily firefighting and non-value add activities from business processes
  • sustain a consistent, high-performance team environment and culture
  • improve top- and bottom-line strategies and results in a fierce competitive and global market
  • improve the measurement criteria and report out of high-level business metrics
  • achieve and execute repeatable, strategic business plans

Seminar Details

Executive One-Day: Achieving Enterprise Excellence

Date:
December 4, 2008

Time:
8 am to 5 pm

Location:
Smarter Solutions, Inc.
11044 Research Blvd.
Suite B-400
Austin, Texas 78759

Contact:
(512) 918-0280

Pre-Registration:
http://www.smartersolutions.com/registrationform.htm

Additional Resource

Find out more about The Integrated Enterprise Excellence System by listening to StrategyDriven Podcast Special Edition 3 – An Interview with Forrest Breyfogle, author of Integrated Enterprise Excellence, Volume I – The Basics.

Additional Information

Forrest details how to implement The Integrated Enterprise Excellence System in his four book series which can be purchase by clicking on the following links:

Complimenting the outstanding insights contained within The Integrated Enterprise Excellence System series and our special edition StrategyDriven Podcast are the organizational performance improvement materials and resources found on his website, Smarter Solutions (www.SmarterSolutions.com).


Forrest W. Breyfogle III, author of The Integrated Enterprise Excellence System series, is CEO of Smarter Solutions, a global management coaching and consulting firm specializing in the design and application of innovative enterprise-wide performance measures and business solutions. For over 15 years, Forrest has advised company leaders and their teams on how to improve their organization’s performance through the use of his Integrated Enterprise Excellence System. In 2004, Forrest received the prestigious Crosby Medal from the American Society for Quality for his earlier book, Implementing Six Sigma. He serves on the Board of Advisors for the University of Texas Center for Performance Excellence. To read Forrest’s full biography, click here.

Documenting Performance Measure Drivers

Organizational performance measures help leaders drive behaviors, trigger actions, and create alignment. In addition to providing timely decision-making information, performance measures serve as mechanisms to quickly communicate results-based performance information throughout the organization. To maximize these benefits, however, effected organization members must understand what drives performance measure outcomes in order to properly interpret indicated results and appropriately act on them. Common understanding and interpretation of performance indicators is most effectively achieved through precise documentation and broad communication of their drivers and results.

Fundamentally, individuals initiate appropriate, deliberate action when provided with sound information on which to base their decisions. Useful information, not simply data points, is derived from performance measures when those interpreting the indicators clearly understand the key drivers of a measure’s outcomes including:

  • what is the indicator’s purpose
  • what is the indicator specifically measuring; including the data source and collection mechanisms
  • what is the reliability/uncertainty associated with the data source and collection mechanisms
  • how is the collected data processed; including calculations, indexing, unit conversions, and instrument gain adjustments
  • how often is the indicator updated
  • what other parameters are related to or influence the indicator’s outcomes
  • how are the parameters indicated impacting other performance measures
  • what is the indicator’s performance trend
  • what was the indicator’s expected result
  • do redundant indicators provide comparable outcomes

While not intended to be an all inclusive list, recalling from memory the above drivers for one performance measure would be a formidable task; knowing them for all of an organization’s performance measures, highly improbable. Therefore, a performance measure’s drivers should be documented in such a way that they can be easily accessed by those expected to interpret and act upon the indicator’s output. Depending on the indicator, this documentation could be contained in a desktop guide, user’s manual, procedure, or on the indicator itself.


StrategyDriven's organizational performance measures catalogEnterprise Performance Measurement

We can work with you to assess and improve your performance measurement system; yielding metrics and reports that are operationally relevant, organizationally consistent, and economically implemented. The resulting system helps improve managerial decision-making, organizational alignment, and individual accountability. Learn more about how we can support your implementation and upgrade efforts or contact us for a personal consultation.