Strategic Planning Best Practice 7 – Shared Accountability
Organizational silos act as barriers; hindering the performance of business units, work groups, and individuals as they strive to achieve the organization’s shared goals. Nowhere in the organization are silos more destructive than if they exist within the executive team. Here, silos prevent the free flow of information and resources needed to successfully execute cross-functional initiatives with the barriers to collaboration cascading downward though the entire organization. To help prevent these silos from forming, all strategic plan goals must be shared equally by all executives.[wcm_restrict plans=”40654, 25542, 25653″]
Shared accountability for the organization’s strategic plan implies that all executives will be personally and consequentially involved with the organization’s mission driving initiatives and activities. While one executive may serve as an activity’s sponsor, all are committed to supporting the activity with their knowledge, insights, and controlled resources.
When accountability is shared, all individuals are motivated by the success of the project. Commonly shared accountability implies that both the rewards of success and losses associated with failure will be shared by the entire executive team. This highly personalized incentive scheme motivates executives to breakdown the organizational silos and other barriers that might otherwise inhibit information and resource sharing.
To be fully effective, shared accountability should be extended to the organization’s managers and staff. As this occurs, workflow constraints diminish and the organization as a whole becomes more effective.[/wcm_restrict][wcm_nonmember plans=”40654, 25542, 25653″]
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Additional Resource
StrategyDriven Contributors recommend the following resource that elaborates and compliments the Shared Accountability best practice:
Silos, Politics and Turf Wars: A Leadership Fable About Destroying the Barriers That Turn Colleagues Into Competitors
by Patrick M. Lencioni
About the Author
Nathan Ives is a StrategyDriven Principal and Host of the StrategyDriven Podcast. For over twenty years, he has served as trusted advisor to executives and managers at dozens of Fortune 500 and smaller companies in the areas of management effectiveness, organizational development, and process improvement. To read Nathan’s complete biography, click here.
Recommended Resource – Bringing Out the Best in People
Bringing Out the Best in People
by Aubrey C. Daniels
About the Reference
Bringing Out the Best in People by Aubrey C. Daniels illustrates how executives and managers can motivate their workforce to goal achievement through a system of positive reinforcement. Dr. Daniels’s process shapes worker behaviors by identifying an individual’s recognition and reward reinforcers, establishing a fair performance monitoring system, and providing effective, continuous feedback.
Benefits of Using this Reference
An organization only becomes truly StrategyDriven when all of its members share a common vision, maintain focus on that vision, and continuously exhibit a commitment to successfully achieving the vision. StrategyDriven Contributors like Bringing Out the Best in People because it provides a very direct means of gaining and maintaining employee commitment to the organization’s goals. The system of positive reinforcement presented by Dr. Daniels is powerful because it is readily actionable. Many of the best practice recommendations found on the StrategyDriven website compliment the programs prescribed in Bringing Out the Best in People
; making this book a StrategyDriven recommended read.
New Model Released – Strategic Organizational Alignment
StrategyDriven contributors are pleased to announce the release of our second model, Strategic Organizational Alignment. This model depicts activities and resulting products created at various levels within an organization that foster strategic organizational alignment.
Resource Management Best Practice 2 – Categorical Activity Prioritization
An organization’s mission defines its purpose for being. Making the mission measurable and then prioritizing those measures helps create a sense of where the organization should focus its efforts. However, prioritization at this level does not create the clarity needed for individuals making resource allocation choices between their day-to-day activities, especially if the activities all serve the same mission measure.[wcm_restrict plans=”40879, 25542, 25653″]
Categorically prioritizing the organization’s major ongoing activities helps focus efforts on the twenty percent of activities that tend to offer eighty percent of the organization’s value. Activity categorization starts by identifying the value adding products and services the organization provides. All activities uniquely related to the creation of an item are placed in an activity category together. Excluded from these activity categories are the common, supporting processes such as human resources and finance which are grouped together and labeled as supporting processes. Next, a simple, relative prioritization scheme is created, often having three to five priority levels. Each activity category, except that of the supporting processes, is placed within the relative priority scale in order of the value provided by the product or service represented. The most value adding item is assigned to the highest priority and so on; with the least value adding item assigned the last position in the lowest priority level. The resulting prioritization list is then broadly communicated and reinforced; shaping resource allocation decisions at all levels of the organization.
It must be remembered, however, that scheduling is as much of an art as it is a science and that this priority system should be used as a general guideline and not as an etched in stone rule. At times, due to resource restrictions, a company may better realize needed value from performing lower priority activities than would be received from performing higher priority activities having significantly greater resource requirements and/or longer time horizons. In all cases, managerial judgment should augment and, as necessary, supersede any pre-established priority system.[/wcm_restrict][wcm_nonmember plans=”40879, 25542, 25653″]
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About the Author
Nathan Ives is a StrategyDriven Principal and Host of the StrategyDriven Podcast. For over twenty years, he has served as trusted advisor to executives and managers at dozens of Fortune 500 and smaller companies in the areas of management effectiveness, organizational development, and process improvement. To read Nathan’s complete biography, click here.
StrategyDriven Resource Projection Forum
Business planning is the art and science of identifying what a company should and should not do balanced by its available resources. While much of business planning focuses on setting strategic direction and defining tactical activities, achieving balance requires that significant attention be given to the critical area of resource projection.
Annualized resource projection involves a number of processes that together paint a picture of the organization’s resource availability and needs. Creation of this picture begins with development of two key elements: resource availability and standardized activity assumptions. These assumptions are then applied to the proposed activities identified during the alternative development process. The resulting all encompassing list of resource loaded activities is further honed through an iterative process involving resource projection and alternative selection into the final portfolio of activities to be pursued. Derived from this portfolio is the organization’s time bound resource availability and needs.
Capacity planning refines the annualized resource projections; giving the organization insight to the additional resources needed in order to account for the inefficiencies associated with resource scheduling; personnel hiring delays and qualification; and equipment maintenance, calibration, and retooling. Each of these inefficiencies prevent resources from being available one hundred percent of the time; thereby forcing the organization to either increase its asset base or decrease its level of activity. Capacity planning reveals the average level of inefficiency providing insight to the resource and activity planning adjustments to be made.
Focus of the Resource Projection Forum
Materials in this forum are dedicated to discussing the leading practices of companies successfully executing a resource projection program in support of strategic planning. The following articles, podcasts, documents, and resources cover those topics critical to a strong resource projection program.
Articles
Best Practices
- Best Practice – Standardized Assumptions [StrategyDriven Premium Content]
- Best Practice – Begin with the Work [StrategyDriven Premium Content]
- Best Practice – Controlling Assumption Changes [StrategyDriven Premium Content]
- Best Practice – 80 Percent Efficiency Estimate [StrategyDriven Premium Content]
- Best Practice – The 40 Hour Work Week [StrategyDriven Premium Content]
- Best Practice – The 45 Week Year [StrategyDriven Premium Content]
- Best Practice – Qualification Projections [StrategyDriven Premium Content]
Warning Flags
- Warning Flag – Assumed Discretionary Effort [StrategyDriven Premium Content]
Documents
Whitepapers
- 80 Percent Efficiency Estimate [StrategyDriven Premium Content]